Alzheimer's Research UK

Any personal information you provide, including your email address, will not be passed on to any third party (other than any contractors or firms working on our behalf, who have entered into a confidentiality agreement), except where you have signed a petition, or similar, to be presented to a third party.

We do not keep personal information for longer than necessary. Alzheimers Research UK is the sole owner of any information we collect via our websites. If you use a credit or debit card to make a payment we send the details to RBS Worldpay and Committed Giving, who we employ to do our online payment processing, and we do not keep your card details ourselves, other than the type of card used.

If you join an email list, you may also leave it at any time you wish. If you provide your email address through some other means, we may use the email address to send you further information in the future. You may at any point request not to receive such information any more.

If you provide your address or phone number, we may write to you or call you. You may at any point request not to receive such communications any more.

If you provide your mobile phone number, we may call or send you text messages. You may at any point request not to receive calls, text messages or both any more.

Our communications contain details of how you can stop them in future, or you can contact our supporter care team (Monday-Friday, 9am- 5pm):

Alzheimer’s Research UK
3 Riverside
Granta Park
Great Abington
Cambridge
CB21 6AD
UK
Telephone: 0300 111 5555
Email: enquiries@alzheimersresearchuk.org
Fax: 01223 824503

We use high-quality encryption called Secure Sockets Layer (SSL) to protect your personal information when appropriate. All the information provided to us is stored securely once we receive it. People working on behalf of Alzheimer’s Research UK only have access to the information they need, and the web servers are stored in a high-security environment that is kept under 24-hour guard.

We use traffic analysis tools to analyse website traffic in order to help us continually improve the design, content and layout of pages.

'Cookies' are small pieces of information sent by a computer’s web server to a web browser, which enables the server to collect information from the browser. A cookie essentially takes the form of a small text file deposited on your computer’s hard drive.

We may place a cookie on your machine to help with the gathering of the above website data or, where necessary, to ensure that pages where you log in function correctly. We do not access any information stored in cookies placed on your machine by other websites.

If you would like to prevent our cookies from being stored on your computer in future, you can do so by referring to your Internet browser’s instructions. You can do this by clicking on the Help menu. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our site and your use of our site may be limited. Further information about deleting or controlling cookies is available at www.aboutcookies.org.

We obtain personal information from you when you enquire about the activities of Alzheimer’s Research UK, register with us to receive a newsletter, order cards, gifts, or information packs, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to send you a gift card or make a donation in your name.

The types of information typically collected include names, dates of birth, email addresses, postal addresses, telephone and fax numbers, and credit/debit card details for donations – as stated above, these are not stored but used for processing.

If you register with us to receive news and information, kindly make donations, or fill in any donation forms, we keep a record of the personal information you provide to send you our newsletter. Occasionally we will also send you other updates on our work, Alzheimer’s Research UK appeals or direct mail that we feel may be of interest to you.

If you make a donation using the online form, we receive your name, address and card details in order to process the payment.

Alzheimer’s Research UK does not sell or rent user information to anyone. From time to time, however, we agree with other like-minded organisations to write to some of each other’s supporters, for the mutual benefit of both organisations. We only do this if we have your consent to do so. We may also need to disclose your information if required to do so by law.

You have the right to request to see all personal data that we hold about you. The law permits us to charge you a fee for providing this information. If you would like to exercise this right, or have any concerns about the personal data held on you, please let us know. Any personal data that you inform us is incorrect will be amended or deleted, as appropriate.

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes set out in this privacy statement.

When you register with us, you are stating that you are over 18 years of age, or a minor acting with parental consent. You agree that any information you provide to us about yourself upon registration or at any time is true.

We cannot be held responsible for the privacy of data collected by websites not owned or managed by Alzheimer’s Research UK.

If your personal details change, please help us to keep your information up to date by notifying us. We reserve the right to amend this privacy statement. If we do so, we will post notice of any changes on our website and you will be deemed to have accepted such changes.